Frequently Asked Questions

Q: Not able to understand how to order?

A: No issues. Just chat with us via the chat bot on the website or via WhatsApp (91-7982004597). We will guide you throughout the process.

 

Q: Having doubts that the ordered fabric (2 m or more) of single print will come in a single piece or will come in cut pieces of 1meter?

A: Not to Worry at all. Because we will always send you the single piece fabric upto 10-20m .

 

Q: On cart page/ checkout page , how do we know, how much we are buying?

A: On Cart/Checkout Page, 1 unit= 0.5 meter . You will be charged as per 0.5 meter only. There is a comment also added , which let you know, how much you are buying.

 

Q: What are the dimensions of the fabric?

A: WIDTH: We have mentioned the width of each Fabric on the Product Display Page in Description Section. It can vary from 42 inches to 56 inches.

LENGTH: And the length of the fabric will depend upon the Quantity you have chosen to buy from us (1 meter = 100 cm).

 

Q: Not able to understand how the print is running on the Fabric?

A: We have tried to upload all the product pictures in a way, where the print is running from top to bottom (except Border, IKAT, Panel PRINT).

 

Q: How much meter fabric will be required to make your choice of Dress?

A: We recommend you to ask your Tailer or Designer. They can guide you better, as many factors have to be taken in consideration.                                        

Blouse - 1 m , Crop Top - 1.5 m, Shirt - 2 m , Kurti - 2.5 m , Floor length dress- 3.5 m , Flared Kurti - 4 m , Saree - 5.5 m , Anarkali - 4-6 m .

 

Q: Having some doubts related to the Prints on fabric (size, clarity, colour, embroidery etc.) or the Quality of Fabric used in it?

A: We are happy to clarify all your concerns, Please Contact Us

We will try to get back with all your answers as soon as possible ( within 1 business day).

Note: Please mention the product SKU Number while inquiring (Displayed over Product Display Page).

 

Q: How Can I Track My Order?

A: Mostly, all the orders are fulfilled by our Partner DELHIVERY Express/Surface. https://www.delhivery.comOver this link, you can track your order with the help of your registered Mobile Number, Order ID or Tracking Number details (which are sent to you by SMS or Email) when dispatched. 

In some cases, when we dispatched the orders with other carriers , we will provide you with all the necessary details to track it.

 

Q: Any Questions related to Shipping.

A: Please refer to the Link Shipping Policy.

 

Q: Any Questions related to Return and Cancellation.

A: Please refer to the Link Returns and Cancellations.

 

Q: How to add GSTIN details for claiming input tax .

A: You can add you details (Company Name, GST Number) on Cart Page under Notes. 

 

Q: Any Questions related to Bulk Ordering .

A: Please refer to the Link Bulk Order.

 

Q: Any Questions related to Customised Products.

A: Please refer to the Link Custom Order.

 

Q: Want to visit our Wholesale Offline Store? 

A: We will be happy to serve you personally.

Our showroom is located at Gandhi Nagar, Delhi, 110031.

Please let us know before visiting, Contact Us for more information.

 

Still Not Satisfied?

Please reach us at:  Contact Us.

We will be happy to hear from you.